Moving Carrier vs. Moving Broker
Moving Broker vs. Moving Carrier
A Moving Broker does exactly what their name implies, they broker out your move to a third party carrier. Typically these carriers meet the bare minimum requirements to become a “licensed and insured” affiliate of the moving broker. The moving broker company is actually a phone room full of slick sales people to sell you a dream and secure your deposit. The brokers offer a similar moving service for an extremely reduced cost and will even go as far as creating an online presence and pay for reviews to help back their authenticity. The third party carriers often utilize day laborers, rental trucks and the service provided will fall short of your expectations for a move.
The problem is that once the broker secures your deposit and signature, the moving broker has been paid and now it is up to their third party carrier to complete your move. The third party carrier will try every tactic to upcharge you more money because they have to pay a portion of the job out to the moving broker that scheduled the move. This happens all the time and it is the main reason for all the nightmare moving stories you read about where customers are charged hidden fees (sometimes double the cost of the move), reports of missing/broken items, and delayed deliveries and/or pick ups. A moving broker may seem like a good idea to have a customer service liaison mediating between the broker and the carrier, but why does there need to be a middle man in the first place? Shouldn’t the same company that gives you the moving quote handle everything?
When utilizing a moving carrier like Moving Kings, you experience the full service, professional move without the hassle of working with a company that outsources everything. At Moving Kings everything is handled in house and we use all of our own full time employees who are all fully trained furniture handlers, licensed and insured, drug tested and background check. Moving Kings has a fleet of regularly cleaned and maintained 26’ box trucks that are used exclusively for your move. A moving carrier like Moving Kings will not consolidate your household goods and furniture on a truck to make deliveries for other customers while you wait around for your belongings. A moving carrier is also able to offer “in-home consultations” that will give you an accurate estimate or guaranteed binding price on your upcoming move.
It is our professional opinion that you avoid using a moving broker at all costs. Moving is very stressful and it only adds to your stress level when you are getting bombarded with phone calls from different moving brokers who purchased your information from a website you were trying to use for a quote. Always make sure you take the time to read through all the paperwork and documents, including all the fine print on the very bottom. Before you start scowering the internet for the best moving deal check with the professionals at Moving Kings or a local carrier you have done research on already. It is always best to use a one-stop shop for all your moving needs than trying to save a few dollars and having unreputable third parties handling your personal belongings and furniture.